Privacy Policy

Effective: March 2026

Lykido ("we," "us," or "our") is built on a foundation of online and offline privacy. We don't sell personal data to anyone, ever. We don't share it with anyone except as necessary to operate the service and comply with legal requirements. Disclosure for legal reasons requires a warrant or court order.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

  1. Information We Collect

    1. Account information — name, email address, and password when you create an account
    2. Profile information — any additional details you choose to add to your profile
    3. Content — messages, posts, and other content you submit through the service
    4. Communications — information you provide when contacting us for support
    5. Usage data — pages visited, features used, and actions taken within the service
    6. Technical data — browser type and whether you are on a mobile or desktop device, used to serve the site correctly and understand usage in aggregate. We do not collect device identifiers, fingerprints, or operating system details
    7. Log data — IP address and access times, retained in server logs for security and diagnostics

  2. How We Use Your Information

    We use the information we collect to:

    1. Provide, maintain, and improve the service
    2. Create and manage your account
    3. Communicate with you about the service, including updates and security alerts
    4. Monitor and analyze usage patterns to improve user experience
    5. Detect, prevent, and address technical issues and security threats
    6. Enforce our Terms of Use and Community Guidelines

    We do not engage in behavioral advertising directed at any user, nor do we sell data to or share data with services that do. Information we collect is used solely to provide and maintain the service.

    EU Residents: Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases: your consent, performance of a contract with you, our legitimate interests (such as service improvement and security), and compliance with legal obligations.

  3. How We Share Your Information

    Your personal information is not for sale to any party. The limited circumstances in which we may share personal information are:

    1. Service providers — with trusted third parties who assist us in operating the service, subject to confidentiality obligations
    2. Legal requirements — if we receive a valid warrant, court order, or national security order
    3. Safety — to protect our users or the public from harm
    4. Consent — with your explicit consent or at your direction

    If we are legally compelled to disclose your information, we will notify you unless prohibited by court order or advised by counsel against disclosure. Some legal instruments, such as national security orders, prohibit disclosure of their existence by law.

    This service extends the rights provided by the most extensive US law governing online privacy, the California Consumer Privacy Act (CCPA), to every user. We do not share or sell personal data to third parties for advertising of any kind.

    EU Residents: Where your personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

  4. Data Retention

    We retain your information for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time by contacting us at privacy@lykido.com. In limited cases, some information may be retained where we have a legal obligation to do so.

    You may request details about the categories of personal information we retain and the retention period for each category.

  5. Your Rights

    Every user of Lykido has the right to:

    1. Access the personal information we hold about you
    2. Know the categories and specific pieces of personal information collected
    3. Correct inaccurate or incomplete information
    4. Request deletion of your personal information
    5. Object to or restrict certain processing of your information
    6. Withdraw consent at any time where processing is based on consent
    7. Receive information about any automated decision-making that significantly affects you
    8. Export your data in a portable format
    9. Not be discriminated against for exercising any of these rights

    To exercise any of these rights, contact us at privacy@lykido.com. We will respond within 30 days.

    These rights meet or exceed the protections guaranteed by the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

    EU Residents: You additionally have the right to lodge a complaint with your local supervisory authority.

    Parents and legal guardians retain full control over accounts they create, including accounts they have given their minor children access to — with the right to review all associated information, request deletion, and refuse further collection at any time. See our Terms of Use, Under 18 Account Policy for full details.

  6. Security

    We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  7. Cookies

    Lykido uses cookies and similar technologies to operate and improve the service. Cookies are small text files stored on your device by your browser that allow the service to recognize your device and maintain your session.

    1. Essential cookies — required for the service to function, including session management and authentication. These cannot be disabled.
    2. Preference cookies — remember your settings and choices (such as language or theme) to provide a personalized experience.
    3. Analytics cookies — help us understand how the service is used so we can improve it. These collect aggregated, anonymous data.

    You can control cookies through your browser settings. Disabling essential cookies may prevent the service from functioning correctly.

  8. Email Communications

    We may send two types of email communications:

    1. Transactional emails — directly related to your use of the service, such as account verification, password resets, and security alerts. These are necessary for the operation of the service and are not subject to opt-out.
    2. Marketing emails — promotional content, newsletters, and feature announcements. You may opt out of marketing emails at any time.

    Every marketing email includes an unsubscribe mechanism. Opt-out takes effect immediately. Our email practices meet or exceed the standards of the CAN-SPAM Act.

  9. Data Controller (EU Residents)

    The data controller responsible for your personal data is Lykido, located at . Our Data Protection Officer can be contacted at dpo@lykido.com.

  10. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of the service after changes are posted constitutes acceptance of the revised policy.

  11. Contact Us

    If you have questions about this Privacy Policy, contact us at privacy@lykido.com.

    EU Residents: For data protection inquiries, you may also contact our Data Protection Officer at dpo@lykido.com.